Salesforce’s first quarter was shaped by accelerating adoption of its AI-powered platform, particularly Agentforce, which management credits for major customer productivity gains and workflow ...

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CVS Health is growing its partnership with Salesforce, leveraging its agentic AI-driven Agentforce Health to boost personalization in its call centers. The companies announced on Thursday morning that ...

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CVS Health will leverage Agentforce Health to support its Aetna and CVS Caremark businesses on a secure call center platform. The call center platform will use AI agents to provide real-time insights, ...

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Salesforce’s EPS of $3.88 beat forecasts by 23.96%. Revenue reached $11.13 billion, exceeding expectations. Operating margins hit record levels, with a significant share repurchase program impacting ...

All the world’s a stage. Now that’s even true of the usually dull quarterly earnings call. In February, Salesforce co-founder and CEO Marc Benioff turned his routine fourth-quarter earnings call into ...

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Writer, the enterprise AI agent platform backed by Salesforce Ventures, Adobe Ventures, and Insight Partners, today launched event-based triggers for its Writer Agent platform, enabling AI agents to ...

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...